# 2-Minute Walkthrough Script

**Persistent on-screen disclosure:** "FICTIONAL ENTERPRISE SIMULATION · SYNTHETIC
DEPLOYMENT MODEL · no real customer data · numbers from synthetic corpus + stated
assumptions"

**[0:00–0:15] Frame it honestly**
"Quick disclaimer up front: this is a fictional enterprise simulation. The customer,
Forge Property Management, is invented. The 42,000 units and 100,000 work orders are
synthetic. Nothing here is a real deployment — and that's deliberate, because it
makes every number reproducible."

**[0:15–0:35] The baseline**
"Our fictional property manager runs 100,000 work orders a year across Florida,
Georgia, Texas, and North Carolina. Today a 14-person team reviews every single one
by hand — about eight minutes each. Slow routing, duplicate tickets, SLA misses, and
weak auditability are the pain points."

**[0:35–1:05] The system**
"We deploy the Work Order Agent Ecosystem — four agents. The Classifier reads the
tenant's text and assigns a trade and priority with a confidence score. The Router
picks the queue, crew, vendor tier, region, and SLA from an inspectable policy. The
Validator is the safety boundary: missing info, low confidence, over-cost, or
duplicates all get held for a human. The Actioner either auto-dispatches over real
gRPC or hands the exception to a person — and writes an audit record either way."

**[1:05–1:35] The run + results**
"We generate 100,000 synthetic orders with a built-in answer key, then run the real
system over a real Postgres engine and a real gRPC dispatch service. On the synthetic
key: more than half are actioned automatically, with near-zero false auto-actions —
the safety metric. Duplicates are suppressed, emergencies escalated, and 100% of
orders carry a complete audit trail."

**[1:35–1:55] The economics**
"Under stated assumptions — eight minutes manual, five minutes per exception, $38 an
hour — the model shows roughly $370,000 in annual labor savings, a payback under ten
months, and about a 110% three-year ROI. It's a transparent model, not a realized
result, and we show every line of the math."

**[1:55–2:00] Close**
"Fictional, synthetic, reproducible. Full impact study and proof package in the link.
Thanks for watching."
